Questions, answered

No, quite the opposite. Your team keeps using the AI tools you approve. We just swap names, emails, account numbers and other personal details for placeholders before anything is sent, and put them back in the answer. You decide which tools are approved, and whether personal accounts are blocked or just get a warning.

Yes. You'll see every AI tool your team uses in the browser, including new ones as they turn up, and whether people are on a business plan or a personal account. Some people call this shadow AI. You decide what's approved, what gets a warning and what's blocked.

ChatGPT, Microsoft Copilot, Claude, Gemini and Perplexity in Chrome and Edge, with more tools in our library. The extension only works in the browser. If your team uses AI desktop apps, Saiela can still report them through device management tools such as Intune or Jamf.

Each person adds the Saiela extension to Chrome or Edge, then turns it on with a one-time code we email to their work address. That links it to your firm's account. On Team you can also install it for everyone at once with Intune, Google Admin or Jamf.

Chrome and Microsoft Edge, on Windows and Mac. Firefox and Safari aren't supported yet. The extension only sees the browser, so AI desktop apps are reported through device management tools such as Intune or Jamf instead.

No. Your team keeps using the same AI tools in the same way. The swap happens as they send, and the answer comes back with the real details in place.

You choose. The recommended setting pauses sending on that page until it can be checked. The alternative warns the person and lets them send after they confirm.

No. The swap happens on each person's own computer, so we never see what they type or what the AI says back. The log only records things like which tool was used, what kind of data was found and what happened to it.

In a UK data region. Every Saiela account uses it, on every plan.

Only if you let them. On Team you choose what people can do in the extension, for example whether they can pause protection, and they have to give a reason. Running out of Free's monthly prompts never switches warnings or blocking off.

The console shows how many of your people are protected and whether each person's extension has checked in within the last 7 days. If someone removes it or stops using that browser, it shows up there.

Yes. The Information Commission (ICO) expects employers to tell staff before monitoring starts, and to explain what's recorded and why. Saiela drafts a staff privacy notice that does this for you.

On Free, the audit log is kept for 30 days. On Team you choose 12, 24 or 36 months, and you can place a legal hold to pause deletion during a complaint or claim.

Your account's owner can delete it in the console, under Settings, during a trial or on a paid plan. We then delete your organisation's data within 30 days, unless the law requires us to keep something, such as billing records.

Every plan includes an AI policy, a list of the AI tools you use (a vendor register) and a breach register, because UK GDPR requires every breach to be recorded. Team adds a risk assessment (a DPIA), records of processing, staff AI training records, a monthly report and one evidence pack you can send to your data protection lead, an auditor or your insurer.

No. Saiela drafts them from how your team actually uses AI and flags them when something changes, but you should review each one before relying on it.

Usually. The Information Commission (ICO) says that in the vast majority of cases, using AI involves processing likely to result in a high risk, which calls for a DPIA. Saiela's Team plan drafts one from how your agency actually uses AI.

Yes. Any business that handles personal data about customers, staff or suppliers has to follow it. Size changes a few details, such as the data protection fee you pay, but not the core duties.

Recording personal data breaches is a legal duty under UK GDPR, so every plan includes the breach register.

Free covers one person and 25 protected prompts a month; warnings and blocking carry on after that. Team is £49 a month plus VAT for your whole organisation, however many people you have, or 20% off paid yearly. Every new account starts with a 7-day Team trial.

No. Team is £49 a month plus VAT for your whole business, however many people you have.

£470.40 a year plus VAT, which is 20% off the monthly price.

Every new account gets 7 days of Team, free. If you don't upgrade, you move to Free and nothing is deleted.

You get 25 protected prompts a month on Free. After that, warnings and blocking keep working, but personal details won't be swapped out until next month. Warnings and blocking never switch off.

Yes. Cancel in your account's billing settings whenever you like. It takes effect at the end of the month or year you've paid for, and your account then moves to Free.

The right protections. Use a business plan that comes with a data processing agreement (the contract that covers your clients' data), such as ChatGPT Business or Microsoft Copilot signed in with a work account. Publish an AI policy, do a risk assessment (a DPIA), and keep client details out of prompts. Saiela handles that last part for you.

Saiela isn't an anti-money-laundering tool. Its accounting pack stops anything that mentions a money-laundering report from reaching an AI tool, which helps you avoid tipping off a client by accident.

Yes, if client information is protected. Use business plans with a contract and a data processing agreement, block free and personal accounts, and keep client details out of prompts. Saiela swaps them for placeholders before anything is sent.

Saiela's law pack recognises privileged advice markers, matter numbers and court case numbers, so they are caught before they reach an AI tool. That lowers the risk of disclosure. It doesn't decide questions of privilege for you.

Yes, go for it. A listing rarely needs personal data. The risk is in letters, referencing and anything with a tenant's, landlord's or buyer's details. That's what Saiela catches.

Yes, with care. Use a business plan that comes with a data processing agreement, such as ChatGPT Business or Microsoft Copilot with a work account, and keep customers' personal details out of prompts. Saiela swaps them for placeholders automatically.

No. Referral partners just introduce clients. Resellers and white label partners get training on setup and support.

Referral clients are supported by us. Resellers and white label partners provide first-line support, and we back you up.

In a UK data region, as with every Saiela account.