AI tools
Is your AI tool safe for client data?
The same AI tool can be fine for client work or a data protection problem, depending on the plan. Pick yours for the facts, the settings to change and what UK GDPR expects.
Is ChatGPT safe for client data?
Business (formerly Team), Enterprise: yes, with safeguards. Free, Go, Plus or Pro: no personal data.
Is Microsoft Copilot safe for client data?
Signed in with a work account: yes, with safeguards. Personal Microsoft account: no personal data.
Is Claude safe for client data?
Team or Enterprise: yes, with safeguards. Free, Pro or Max: no personal data.
Is Gemini safe for client data?
Google Workspace (business account): yes, with safeguards. Personal Google account: no personal data.
Is Perplexity safe for client data?
Enterprise Pro: yes, with safeguards. Free, Pro or Max: no personal data.
The rule for every AI tool
Free and personal plans usually have no contract with your firm, and many can use what's typed to train the provider's AI. Business plans come with commercial terms and a data processing agreement (the contract that covers your clients' data), and aren't used for training by default.
So approve the business plans your firm pays for, and keep client details off personal accounts. A personal account is fine for questions with no personal data in them at all.
The rule for every AI tool
Free and personal plans usually have no contract with your firm, and many can use what's typed to train the provider's AI. Business plans come with commercial terms and a data processing agreement (the contract that covers your clients' data), and aren't used for training by default.
So approve the business plans your firm pays for, and keep client details off personal accounts. A personal account is fine for questions with no personal data in them at all.
Let your team use AI. Keep the proof.
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